What This Privacy Policy Covers
When you open an account with us, we collect the information needed to run your account — your name, contact details, and the payment method you use to fund it. For wallet-based deposits through DANA, OVO, or GoPay, we record the transaction reference and amount; we
-
1
do not store your full wallet credentials. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. This data is used only to operate your account, process your transactions, and respond
-
2
to your support requests. We do not sell your personal data to third parties. Retention periods follow applicable local law; account data is typically held for as long as your account is active and for a period after closure as required by regulation. Access to your
-
3
data is restricted to staff who need it to do their job. Where local law permits, you have the right to request a copy of your data, ask us to correct it, or request deletion. Availability of these rights depends on your region and applicable local
-
4
law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.