Reference

What Our Legal Terms Mean for Your Account

These legal terms set out how dewa6 manages your account, your data, and your wallet transactions — including activity via DANA, OVO, and GoPay. Access to our platform depends on local law and is available only in eligible regions.

Account terms apply at registrationDANA, OVO, GoPay transactions coveredData handled under this policyContact us to request changesEligibility depends on local law

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How This Policy Covers Your Activity

dewa6 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal terms apply to everything connected to your dewa6 account — how it is opened, how funds move through wallet rails like DANA, OVO, and GoPay, and how your personal data is processed. When you make a deposit using GoPay or send a withdrawal back

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to your OVO wallet, those transactions are subject to the terms outlined here, not just the wallet provider's own conditions. We retain transaction records for the period required under applicable rules; if you want to know what we hold, the contact path in the section below
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is where you start. Availability of the platform depends on local law and your region — if you are in Tangerang or elsewhere in Indonesia, eligibility must align with what local law permits. We may update these terms when our services change; we will notify you
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through your registered account contact before material changes take effect. Continued use of your account after notice is given counts as acceptance. These terms do not override any rights you hold under applicable local consumer or data protection rules. If any clause conflicts with local law,
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the local rule takes precedence for your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

Reach Us for Legal or Policy Questions

If you have a question about your rights under this policy — data access, account closure, transaction disputes, or anything else covered here — these are the contact paths we maintain. We aim to acknowledge legal and policy requests within one business day and resolve them as quickly as the matter allows.

HOW WE HANDLE POLICY

Data, Security and Account Rights in Practice

We treat the legal side of your account as operational — not boilerplate. How we store your data, protect your wallet connections, and respond to your requests are things we manage actively. Here is what that looks like in four concrete areas.

Data Handling

We collect only what is needed to run your account — registration details, transaction records tied to DANA, OVO, or GoPay, and session logs. Nothing beyond operational necessity.

Cookie Use

Cookies on dewa6 keep your session active and remember your wallet preference between visits. You can manage cookie settings through your browser; disabling them may affect account features.

Account Security

Account access uses OTP verification at login and when adding a new withdrawal wallet. If your contact details change, update them before your next GoPay or OVO withdrawal to avoid a hold.

Data Requests and Retention

You can request a copy of the data we hold or ask for account closure through live chat or email. We retain transaction history for the period required; closed accounts are anonymised after that window.

Common Legal Questions About Your Account

These are the questions we hear most often about rights, data, wallet terms, and account access. If yours is not here, use the live chat or email path listed above.

Yes. Any deposit or withdrawal through DANA, OVO, or GoPay is subject to these terms alongside the wallet provider's own conditions. Both sets of terms apply simultaneously.

Send a written request via the support email with your registered account details. We verify your identity first, then process the data request within the timeframe local rules require.

You can request account closure through live chat or email. We anonymise personal data after the mandatory retention window closes; transaction records required by applicable rules are kept for that period.

Local law takes precedence. Where a clause in our terms conflicts with applicable Indonesian consumer or data protection rules, the local rule applies to your account without exception.

We notify you through your registered account contact before material changes take effect. Continuing to use your account after that notice counts as acceptance of the updated terms.

Availability depends entirely on local law and your eligible region. We do not override local legal restrictions; if access is not permitted where you are, these terms do not extend it to you.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What Our Legal Terms Mean for Your Account

Reach Us for Legal or Policy Questions

Data, Security and Account Rights in Practice

Data Handling

Cookie Use

Account Security

Data Requests and Retention

Common Legal Questions About Your Account

01 Do these legal terms cover my DANA and OVO wallet transactions?

02 How do I request a copy of the data dewa6 holds about my account?

03 Can I close my account and have my data removed?

04 What happens if these terms conflict with local law in Indonesia?

05 How will I know if the legal terms change?

06 Is my account available if local law in my region restricts access?

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